Part 1

Previous entries:
Part 1 Part 2 Part 3 Part 4 Part 5 Part 6

I have unfortunately experienced a lot of issues with my order from VDC. Sadly, Victoria Walk, the owner/operator of Victoria’s Designer Creations does not stand behind her products and packaging. At this point, all I wanted was to have the broken items I received refunded. She in turn prefers all details being published publicly instead of making her mistakes right. So here we are.

 

A quick summary of what I experienced:

- Was oversold on products (I specifically requested on many occasions to fill a large flat rate priority mail box which she accepted. I ended up with a box more than twice these dimensions).

- Being repeatedly lied to and/or being given many excuses in regards to her delays or other failings.

- Receiving products that were broken due to a complete lack of proper packaging.

- Refusal to replace or refund said broken items.

 
- Continual lies about this situation to this day.

Without further ado, here is the beginning of our exchange:

 



 

It is obvious from almost the very beginning that I clearly requested using a large flat rate priority box. This was referenced in my messages above from June 7th @ 9:34pm, June 8th @ 8:25am AND July 5th @ 11:09pm.

 

Yet Vickie still maintains as of November 29th 2012 (our last communication) that things just didn't happen this way...  

 

Stay tuned for more! This is maybe the first 5% of what is to come. We're only scratching the surface here!